What we expect from members, and what we will act on.
This page describes how we work now, while the first guides are in review. It will be finalised before any guide is marked published.
Be useful and be kind. People often post here because something is wrong with an animal they love, and they are worried. Answer the question that was asked.
The Pet Club is not a substitute for veterinary care. Members may share experiences, but no one here can examine your animal. If something is urgent, contact a veterinarian.
Moderators may hide, lock or remove content that breaks these guidelines, and may suspend accounts for repeated or serious breaches. Moderation tooling and a documented appeals process ship with a later milestone; this section will be expanded then.